Effective Date: 9/14/2025

At VitalCell Peptides, customer satisfaction and product integrity are our top priorities.

1. Eligibility for Refunds

• Refund requests must be made within 7 days of receiving your order.

• Products must be unused, unopened, and in original packaging.

2. Non-Refundable Items

• Any product that has been opened or used

• Products purchased under promotional discounts or clearance sales

• Digital products or downloadable materials

3. Refund Process

1. Contact our support team at [Your Contact Email] with your order number.

2. Our team will review your request and provide return instructions if eligible.

3. Refunds will be processed within 5–7 business days after receiving returned items.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect product, contact us immediately with photos. We will arrange a replacement or full refund at no additional cost.